Prime Home Services started from a frustration every London homeowner knows. We built the network we wished had existed — vetted, honest, and accountable.
Prime Home Services was founded to solve a problem every London homeowner knows too well: finding a reliable tradesperson is a minefield. Too many stories of no-shows, vague quotes, and shoddy work — often from people found through generic directories with no quality control.
We built something different. Every tradesperson on our network has been personally vetted — not just checked against a database, but genuinely reviewed for quality, professionalism, and the kind of work that earns 5-star reviews.
The result? Over 5,000 completed London jobs, a 4.9-star average rating, and a growing community of homeowners who wouldn't call anyone else.
Four principles that guide every decision we make and every tradesperson we work with.
We tell you the true cost upfront. We tell you if we can't help. We tell our tradespeople when standards aren't met. No spin, ever.
Fast is good. Fast and right is better. We refuse to compromise on workmanship to shorten a job. Good work takes the time it takes.
We match you with tradespeople who know your borough, know its housing stock, and are invested in their local reputation.
Every job is backed by our 12-month guarantee. If a job isn't right, we make it right — it's not the customer's problem to chase the tradesperson alone.
Joining the Prime Home Services London network isn't easy. That's the point. Every professional passes our rigorous five-stage process.
Government-issued ID verified and right-to-work status confirmed before any work begins.
Public liability insurance minimum £2 million verified. Employer's liability where required.
Gas Safe registration, NICEIC membership and trade-specific certifications independently verified.
Three verified customer references contacted directly. We ask specifically about reliability and quality.
Every completed job is reviewed. Tradespeople falling below 4.5 stars are suspended pending investigation.
Our tradespeople hold the accreditations that matter in their trade — so you never have to take our word for it.
Join thousands of London homeowners who found their trusted tradesperson through Prime Home Services.